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Precision Data Products, Inc.
 

Main Phone: 616-698-2242   MI, IN, OH: 800-968-2468
Other States: 800-968-0888

2007 Service Rates

•
Service on Dot Matrix, Laser Printers, Laptops & Desktop computers
•
Depot and On-Site Service
• Printer Parts
       
Printer Hourly  Time & Material Repair
Estimates.......... $25.00 bench fee  
Per Hour Rate.... $75.00 per hour  
Travel................. per hour rate port to port  
     
       
Latop & Desktop Computer Hourly  Time & Material Repair      
Estimates........... $35.00 bench fee  
Per Hour Rate..... $95.00 per hour  
Travel................. per hour rate port to port  
     
       
Service Terms and Conditions      
HP Error Codes   Lexmark Error Codes      
   
DEPOT SERVICE
Units repaired at our location have an hourly labor charges plus parts. 		 
ON-SITE SERVICE
On-Site service calls are charged on an hourly rate and are completed in most cases, by the next business day. We will come to your business location and service your printers with the most common failure parts in hand. 		 
SHIP-IN
For your convenience, you may ship your unit to us for repair. Please obtain a RMA by calling one of the phone numbers listed at the top of this page or email sales@precision.com. We ask that you include in the box a packing slip or purchase order explaining the problem with the printer and your company contact information. We will call you normally by the next business day with an exact cost of repairs for your approval. Carefully package your printer and please remember to remove all platen knobs and accessories that could be damaged in shipment. Precision Data Products is not responsible for shipping damages to us.		  
PAYMENT
We accept American Express, Discover, VISA, MasterCard, company check or cash (for walk-ins only). Net terms are available for customer with an existing account. 		 
       
Authorized
Service Center For:		  
  lexmark  hp  Welcome to Panasonic! 

Copyright © 2008, Precision Data Products, Inc., 5036 Falcon View Ave, Grand Rapids, MI 49512. All rights reserved
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